1. Who we are
This website is operated by:
Fiona Soutter
Website: httpss://fionasoutter.com
Country of operation: Australia
If you have any privacy-related enquiries, please contact us via the Contact page on this website.
Fiona Soutter is an author, speaker, mentor and creator of educational content and programs.
2. What Information We Collect
We may collect the following types of personal information:
Information You Provide Directly
- Name
- Email address
- Phone number (if submitted via forms)
- Billing details (if applicable)
- Messages or enquiries you send
This may occur when you:
- Join the 30-Day Self-Love Challenge
- Subscribe to a newsletter
- Download resources
- Make a purchase
- Submit a contact form
- Enquire about mentoring
Information Collected Automatically
When you visit this website, we may automatically collect:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on site
- Referring websites
- Cookies and tracking identifiers
This data is collected via tools such as:
- Google Analytics (if enabled)
- Meta (Facebook/Instagram) Pixel
- Other social media advertising pixels
- Site optimisation and performance tools
3. How We Use Your Information
We may use your information to:
- Deliver the 30-Day Self-Love Challenge
- Send newsletters or marketing emails
- Respond to enquiries
- Provide mentoring or services
- Improve website performance
- Run advertising campaigns
- Measure effectiveness of social media ads
- Comply with legal obligations
You may unsubscribe from marketing emails at any time using the unsubscribe link provided.
4. Email Marketing
This If you subscribe to our mailing list, we may send you emails related to:
- Self-love and personal development content
- Book updates
- Courses and programs
- Events
- Special offers
You may unsubscribe at any time using the link in any email.
5. Cookies & Website Tracking
This website uses cookies and similar technologies to:
- Ensure website functionality
- Analyse website traffic
- Measure advertising performance
Cookies are small files stored on your device that help improve your browsing experience.
You can disable cookies through your browser settings; however, some features of the site may not function correctly.
6. Analytics & Advertising
We may use third-party services including:
- Google Analytics
- Meta (Facebook & Instagram) advertising tools
- Other social media advertising platforms
These tools may collect anonymised information such as:
- IP address
- Device type
- Pages visited
- Interaction behaviour
This data helps us understand website usage and measure the effectiveness of advertising campaigns.
You can manage ad preferences directly through platforms such as Google and Facebook.
7. reCAPTCHA
This website uses Google reCAPTCHA to protect against spam and automated abuse.
reCAPTCHA may collect hardware and software information such as device and application data and send this data to Google for analysis. Use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.
8. Embedded Content
Pages on this website may include embedded content (for example videos, images or social media posts).
Embedded content from other websites behaves as if you visited those websites directly. Those websites may collect data, use cookies and monitor your interaction with that content.
9. Data Security
We take reasonable steps to protect your personal information from misuse, loss and unauthorised access. However, no internet transmission is completely secure.
10. Your Rights
Depending on your location, you may have the right to:
- Access personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent to marketing communications
To make a request, please contact us via the website contact form.
11. How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
12. What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
13. Where your data is sent
Visitor comments may be checked through an automated spam detection service.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.